How can we help?
Answer a few quick questions and we will route your request to the right team.
Is this about QuickBase, FastField, or both?
This helps us route your request to the right team from the start.
What do you need help with?
Pick the option that best describes your situation.
Which application is this about?
Select the QuickBase application related to your request.
What's happening?
Give us a brief one-line summary of the issue.
Can you share a link to the record or page?
Copy the URL from your browser while on the page with the issue. This helps us find it fast.
Optional - but very helpful
Describe what you're seeing
Walk us through the steps that lead to the problem and what you expected to happen instead.
Share a screenshot or supporting document
Screenshots and documents help us find the issue faster. You can also drag and drop.
Optional - any file type
Have you experienced this more than once?
This helps us understand if the issue is a one-off or a pattern.
Who is impacted?
This helps us prioritize - a system-wide outage gets treated differently than a single-user issue.
Can you still do your work?
Is there a workaround, or is this completely blocking you?
Who needs the access change?
Enter the name and email of the person who needs access.
What type of access change?
Select what needs to happen.
Why is access being removed?
This determines urgency and the approval process.
What level of access do they need?
Pick the access level that matches what they need to do.
Which FastField form(s) or dispatch group(s)?
FastField access is often scoped to specific forms or dispatch groups — let us know which ones this person needs.
Optional - leave blank if unsure and we will follow up
Any additional details?
Specific permissions, effective date, groups/dispatches, etc.
Optional - include anything that helps us set up the right access
Does this capability exist today?
This helps us understand if we are modifying something or building something new.
What needs to change?
Brief one-line summary of what you need.
Tell us more
Describe what you need, why it matters, and how you will know it's done.
Optional - helps with prioritization
Who is impacted by this?
How many people or programs will benefit from this change?
What's the timeline?
This helps us plan and prioritize against other work.
When is the deadline?
We will do our best to plan for this date.
What do you need help with?
Describe your question or what you are trying to do.
Tell us about the FastField update
What needs to change, and which form or report is it?
Related PRJ number? (optional)
This is purely for internal tracking and is not required — only fill it in if you already know the related PRJ number.
Review your request
Here's what we'll submit. Make sure everything looks right.